Our remote proctoring services combine the benefits of AI software with those of live test proctors.
Honorlock's proctoring software monitors your exam session and alerts a live, US-based test proctor if it detects any problems.
This means that you won't be watched during the entire exam.
Once alerted, our human proctors have the opportunity to assess the situation and then enter your exam session, via chat, to help you get back on track.
Below are the system requirements for your virtually proctored exam. Check your system requirements.
In addition to the system requirements above, you will also need:
Prior to taking an exam, you will need to download the Honorlock extension for Chrome. You can remove the Honorlock Chrome extension as soon as your exam is submitted.
NOTE: Honorlock is not supported on mobile devices.
Troubleshoot: Unable to install the Chrome Extension?
You may have difficulty installing the Honorlock extension if you have taken virtually proctored exams with Proctorio. You will need to disable and/or remove the Proctorio extension. Other proctoring extensions can interfere with the installation of the Honorlock extension.
See the following article for step-by-step instructions: https://honorlock.kb.help/troubleshoot-unable-to-install-or-disabled-extension/
Taking a virtually proctored exam with Honorlock is simple. Here is a short video to walk you through the steps below.
For troubleshooting tips when starting the exam, visit the following website: https://honorlock.kb.help/students-starting-exam/
Exam Services highly recommends that you take the Practice Test before taking a graded exam.
You should complete the Practice Test to:
Quality room scans are key to ensuring you have a private testing environment.
A good room scan allows the instructor to confirm whether or not you are consulting unacceptable sources. If the scan is poor, it is harder to determine whether or not academic misconduct has occurred.
The room scan should:
A poor room scan:
Here is a sample of a good room scan: https://youtu.be/WBeh3ZSQptw
When taking an exam with Honorlock, you need to behave as you would in a test center or classroom, and you must abide by the guidelines below. Failure to follow these guidelines will result in a report of suspicious activity being triggered in the platform. Each quiz or exam is reviewed by the course instructor. Deviation from the guidelines may result in a report of academic misconduct and/or a punitive action. See pg 28 and pg 44 of this document for information about academic misconduct: Student Code of Conduct
A. No supplemental materials allowed – unless approved by the instructor.
B. No collaboration of any kind – unless approved by the instructor.
C. Room Scan required at the start of the test and/or at random times during the test.
D. Honorlock offers 24/7 live support via chat.
E. Academic Misconduct
Honorlock acts at the request of your school to virtually proctor your exam to help your school detect (and prevent) academic dishonesty. We collect basic information from ICON such as your email address, and your name. During the virtually proctored exam, the following data is captured, analyzed, and stored:
The extension records the data above when you begin the exam. When the extension is active, there is a flashing red indicator on the extension that indicates whether the extension is recording. The extension is no longer active once the exam is submitted. Click for more information about how Honorlock protects privacy.
Honorlock support is on-demand. US-based, trained support agents are available 24/7 via live chat. Support access is built into the platform in real time.
As you navigate through your exam, a link to live chat and support services is just a click away; no need to leave the test session or question how to find technical help when you run into a problem. You can either click on the bubble in the bottom right corner of the exam or click on the words "Live Chat" found directly underneath the exam timer.
Still have questions about using Honorlock? Visit the Honorlock website for additional information:
The William C. Bonaudi
Library and eLearning Director: